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Author: Robert Borges

Abstract illustration of IT network knowledge being documented into an organized system

One Company Paid $47,000 to Recreate a Process That Was Never Written Down

Posted on October 9, 2026October 4, 2026 by Robert Borges

One company paid $47,000 to recreate a process that was never documented. Here’s why IT documentation is cheap insurance against a very expensive problem.

Posted in BlogTagged helpdesk, IT documentation, network management, operational resilience
Abstract illustration of scattered software app icons representing SaaS sprawl

The Average Company Runs 371 Software Apps. Most Leaders Can Name Maybe Twenty.

Posted on October 7, 2026October 4, 2026 by Robert Borges

The average company runs 371 software apps and most leaders can only name a fraction of them. Here’s why that’s a budget problem, and how to fix it.

Posted in BlogTagged IT Strategy, SaaS, software management, technology roadmap, vCIO
Abstract illustration of an aging computer system facing a security support deadline

Nearly a Third of Business PCs Are Still Running Windows 10. The Price of Waiting Just Went Up.

Posted on October 5, 2026October 4, 2026 by Robert Borges

Windows 10’s Extended Security Updates program enters year two on October 13, with pricing doubling. Here’s what Massachusetts businesses need to decide now.

Posted in BlogTagged compliance, IT security, Massachusetts business, Patch Management, Windows 10
Glowing digital face representing synthetic identity and deepfake fraud risk

A $25 Million Wire Transfer Went Out After a Deepfake Video Call. Could Your Team Tell the Difference?

Posted on September 30, 2026September 11, 2026 by Robert Borges

Deepfake fraud cost businesses over $1.5 billion in 2025. Here’s how Massachusetts companies can protect finance teams from AI-generated impersonation.

Posted in BlogTagged AI security, Business Email Compromise, deepfake fraud, executive impersonation, finance security
Two business people shaking hands representing vendor partnership and third-party risk

Nearly a Third of Data Breaches Now Start With a Vendor. Here’s How to Get Ahead of Yours.

Posted on September 24, 2026September 11, 2026 by Robert Borges

About 30% of breaches now involve a third-party vendor. Here’s how Massachusetts businesses can build a vendor risk review that actually catches problems.

Posted in BlogTagged compliance, IT Strategy, supply chain security, third-party risk, vendor risk
Golden padlock on a keyboard representing email authentication and DMARC protection

Anyone Can Send Email That Looks Like It’s From You. Here’s How to Shut That Down.

Posted on September 17, 2026September 11, 2026 by Robert Borges

Only 1 in 11 domains meet DMARC best practices, leaving most businesses open to spoofing. Here’s what to fix and why it matters now.

Posted in BlogTagged DKIM, DMARC, email security, phishing prevention, SPF
Abstract illustration of a road transforming into a digital circuit pathway with milestone markers, representing a strategic IT roadmap

You Already Have an IT Budget. Do You Have an IT Roadmap?

Posted on September 16, 2026September 13, 2026 by Robert Borges

A budget tells you what you’re spending on IT next year. A roadmap tells you why. Here’s what a real 12 to 24 month technology roadmap actually looks like.

Posted in BlogTagged Business Strategy, IT Strategy, Technology Planning, vCIO
Abstract illustration of a digital authentication token being intercepted between two network nodes, representing session hijacking that bypasses MFA

Attackers Don’t Need to Break Your MFA Anymore. They Just Steal What It Protects.

Posted on September 14, 2026September 13, 2026 by Robert Borges

A new wave of phishing kits skips cracking MFA entirely, stealing the session token issued right after a real login. Here’s the attack, and how to close the gap.

Posted in BlogTagged cybersecurity, identity security, MFA, phishing
Stacks of paper documents and file folders representing compliance recordkeeping

Massachusetts Doesn’t Give You a Grace Period After a Data Breach

Posted on September 11, 2026September 1, 2026 by Robert Borges

Massachusetts requires breach notification without unreasonable delay, with no fixed grace period. Here’s what SMBs need in place, including a real WISP, before an incident hits.

Posted in BlogTagged Compliance Readiness, Data Breach Notification, Massachusetts Compliance, WISP
Data center network cables representing internal visibility and insider threat monitoring

September Is Insider Threat Awareness Month. Is Your Business Actually Watching?

Posted on September 10, 2026September 6, 2026 by Robert Borges

Insider incidents now cost businesses $2.7 million on average. This Insider Threat Awareness Month, here’s what Massachusetts SMBs should check first.

Posted in BlogTagged access management, compliance, insider threat, offboarding, regulatory compliance

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