October 13, 2024

Training Services by Cloud9

At Cloud9 Tech Solutions, we believe that empowering your team with the right knowledge and skills is essential for maximizing productivity and achieving success. Our comprehensive training programs are designed to equip your staff with the expertise they need to harness the full potential of Microsoft 365 and Azure technologies.

Key Takeaways from Cloud9 Training:

  • Boost Productivity: Acquire essential software skills that enhance your efficiency and productivity. From mastering Microsoft 365 applications to navigating Azure services, we’ve got you covered.
  • Practical Proficiency: Our training equips you with practical skills for everyday tasks. Whether it is creating documents, managing emails, or collaborating in Teams, we focus on real-world proficiency.
  • Seamless Navigation: Understand system functionalities to move through your digital workspace effortlessly. Say goodbye to confusion and hello to smooth workflows.
  • Empower Troubleshooting: Gain expertise in resolving common issues independently. No more waiting for IT support—you’ll be self-sufficient.
  • Unlock Efficiency: Learn smart strategies and shortcuts to make the most of new features. Efficiency meets effectiveness.

Our Training Offerings

END-USER TRAINING

Our end-user training is tailored to meet the needs of your employees who interact directly with your company tools and applications. Whether it’s mastering the latest features in Microsoft 365 applications or understanding how to securely work remotely, we’ve got you covered. Our training sessions are customized to your company’s needs, but here are examples of what end-user training could include:

  • Collaboration and Applications:
    • Microsoft Word, Excel, and PowerPoint: Learn efficient document creation, data analysis, and impactful presentations.
    • Outlook and Teams: Discover effective communication, collaboration, and time management.
    • Copilot AI: Unlock efficiencies never before imagined by leveraging Microsoft Copilot AI powered by GPT. Learn how to save time by leveraging the right tools.
    • OneDrive and SharePoint: Understand file storage, sharing, and collaboration in the cloud.
  • Modern Work:
    • Remote connectivity using Windows 365 Cloud PC and Azure Virtual Desktop
    • Secure access to document files and applications
    • Tools for meetings and training
    • Different methods for secure remote connectivity (including Application Proxy, VPN, Windows 365 Cloud PC, and Azure Virtual Desktop)
    • Safe access from the office, home, and public hotspots

TRAIN-THE-TRAINER PROGRAMS

Our train-the-trainer sessions are designed for administrators, team leads, and IT professionals who play a crucial role in knowledge dissemination within your organization. By participating in our train-the-trainer programs, your experts will gain the skills needed to:

  • Effectively Train Teams: Learn best practices for delivering engaging and impactful training sessions.
  • Troubleshoot and Support: Understand common issues and provide solutions to end-users.
  • Stay Up-to-Date: Keep abreast of the latest updates and enhancements in Microsoft 365 and Azure.

SELF-SERVICE TRAINING

Self-service training is a paradigm shift in learning—one that puts the learner in control. Instead of waiting for scheduled training sessions or relying solely on instructors, self-service training allows individuals to access relevant content whenever they need it. It’s like having a personalized library of knowledge at your fingertips.

The Cloud9 Training Portal puts control in the hands of your team. With self-service training, individuals access curated content at their convenience. Whether troubleshooting, exploring new features, or refreshing knowledge, the portal provides on-demand learning. Shareable and cost-effective, it empowers users to become confident, productive, tech-savvy professionals.

Why Choose Cloud9 Tech Solutions?

  • Expert Instructors: Our trainers are seasoned professionals with extensive experience in various Microsoft technologies.
  • Customized Content: We tailor our training materials to align with your specific business processes and goals.
  • Flexible Delivery: Choose from in-person workshops, virtual sessions, or a blend of both.
  • Ongoing Support: We’re here to assist even after the training is complete.

Empower your team with Cloud9 Tech Solutions’ training services. Contact us today to discuss how we can transform your workforce into confident, tech-savvy professionals!