Microsoft is set to roll out a crucial update for organizations managing iOS and iPadOS devices, requiring them to run iOS/iPadOS 16 or higher. This change, aligned with the upcoming release of iOS 18 and iPadOS 18, aims to enhance compatibility and security across managed devices.

Microsoft is preparing to implement a significant update for organizations managing iOS and iPadOS devices. With the expected release of iOS 18 and iPadOS 18 later this year, Microsoft Intune, including the Intune Company Portal and Intune app protection policies (APP, also known as MAM), will soon require devices to run iOS/iPadOS 16 or higher. This change is designed to ensure compatibility and security across managed devices, reflecting Microsoft’s commitment to maintaining a robust and secure ecosystem for its users.

Organizations managing iOS/iPadOS devices should be aware that some devices may not be able to upgrade to the minimum supported version of iOS 16/iPadOS 16. However, if your organization is already using Microsoft 365 mobile apps, which support iOS 16/iPadOS 16 and higher, this transition may not pose significant challenges. It is essential to verify which devices support iOS 16 or iPadOS 16 by consulting Apple’s documentation on supported iPhone and iPad models. This step will help identify any devices that may need to be upgraded or replaced to comply with the new requirements.

Additionally, userless iOS and iPadOS devices enrolled through Automated Device Enrollment (ADE) will have a slightly different support statement. The minimum supported OS version for these devices will change to iOS 16/iPadOS 16, while the allowed OS version will change to iOS 13/iPadOS 13 and later. This nuanced approach acknowledges the shared usage of these devices and provides a more flexible support framework.

To prepare for these changes, organizations should utilize Intune controls to manage the supported OS versions for both mobile device management (MDM) and app protection policies. This involves checking Intune reporting to filter devices by OS and using the Platform and Platform version columns to monitor app protection status. By proactively managing these updates, organizations can ensure a smooth transition and maintain compliance with Microsoft’s new requirements.

Furthermore, the end of support for Apple User Enrollment with the Company Portal is another critical aspect of this update. Organizations should be prepared to adjust their enrollment strategies accordingly. Microsoft provides comprehensive resources and support to help organizations navigate these changes. If assistance is needed, service requests can be filed through the Intune admin center, ensuring that organizations have access to the necessary support during this transition.

This update underscores Microsoft’s dedication to enhancing device management and security for its users. By requiring iOS/iPadOS 16 or higher, Microsoft aims to provide a more secure and efficient environment for managing iOS and iPadOS devices. Organizations should take proactive steps to identify affected devices, utilize Intune controls to manage OS versions, and adjust their enrollment strategies to align with the new requirements. With the right preparation and support, organizations can smoothly transition to this new standard, ensuring continued compliance and security in their device management practices.

By mandating iOS/iPadOS 16 or higher, Microsoft is reinforcing its commitment to a secure and efficient device management ecosystem. Organizations should proactively prepare for this transition to ensure continued compliance and robust security in their device management practices.